Frequently Asked Questions

General

HOW LONG CAN I STORE THE PRODUCTS?

WHERE CAN I BUY YOUR TREATS?

HOW CAN I CONTACT YOU IF I HAVE OTHER QUESTIONS?

Health & Nutrition

ARE ALL INGREDIENTS USED SAFE FOR DOGS?

ARE ALL INGREDIENTS ORGANIC AND GLUTEN-FREE?

IS ALL-NATURAL THE SAME AS ORGANIC?

DO YOUR TREATS CONTAIN ANY ADDITIVES OR PRESERVATIVES?

ARE THESE TREATS OKAY FOR A DOG WITH A SENSITIVE STOMACH?

Shipping & Delivery

DO YOU SHIP OUTSIDE THE US AND CANADA?

WHEN WILL MY ORDER BE SHIPPED?

HOW LONG DOES SHIPPING TAKE?

AM I ELIGIBLE FOR LOCAL DELIVERY?

DO I HAVE TO BE AT HOME TO ACCEPT DELIVERIES?

Rewards Program

HOW DO I EARN CHEW POINTS?

HOW DO I CHECK MY CHEW POINTS BALANCE?

HOW DO I REDEEM CHEW POINTS?

DO CHEW POINTS EXPIRE?

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